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The Tasmanian electricity market has been open to Full Retail Competition (FRC) since mid 2014. In December 2023 Solstice Energy launched in Tasmania, to compete with 1st Energy, Energy Locals, CovaU and Aurora Energy for Residential consumers. We can help you save money directly at our Compare page
Whilst Tasmanian residential and business consumers can choose their electricity provider, it is important to note that all Small consumers (less than 150,000kWh pa around $40,000 pa or less) can simply stay on their Regulated Electricity Tariffs, known as a Standing Offer Contract.
Whilst you will be free to seek out competitive offers if you want to, there is no obligation for Small Offer Customers (SOC's) to sign a new market contract. So don't be bullied into signing anything and report any abuse of this to The Energy Ombudsman Tasmania. Remember Retailers may not be under any obligation to save you money. We can help you save money directly at our Compare page or assist you to join or form an Electricity Buying Group, to find out more e-mail us at [email protected]
Don't forget Choice of Electricity Retailer or Contestability in Tasmania is a two way street. You can choose your retailer, but they can also choose you, or decide not to choose you. Retailers will often consider your payment history and/or credit rating in deciding if and how to price your business and to structure their commercial terms.
Aurora Energy's Network Business (Poles & Wires) was merged with Transend's High Voltage Transmission line business in mid-2015 to create the new entity TasNetworks. TasNetworks continues to be responsible for the physical supply of electricity, new connections, extensions and upgrades, metering, line maintenance and the 24 Hour faults and emergency control room on 132 004. All other physical supply enquires (I.e. Not Billing enquiries, which are handled by your Retailer) can be made to TasNetworks on 1300 137 008.
Tasmanian Energy Brokers Pty Ltd has been specifically established to assist Tasmanian Small Business consumers to benefit from electricty market deregulation, save money and to avoid the pitfalls. For more information Contact Us or return to our Frequently Asked Questions, here at FAQ.